ITIL  Toolkit

An Introduction to ITIL
A detailed introductory guide designed for both beginners and more established practitioners.
A Management Presentation
A compreheneive presentation on ITIL and ITSM: Describing what, why and how.
The ITIL Factsheets
Each of the 12 prime disciplines condensed into a useful two page reference 'crib' sheet.
Assessment Questionnaires
An excellent Excel based kit to help you assess and measure your own compliance position.
Rationale Presentation Template and Docs
Materials to help interpret the compliance assessment and thus identify which areas require improvement.


The ITIL ® Toolkit

A comprehensive kit comprising an introductory guide, an Excel audit/review kit, a management presentation and the ITIL Factsheets

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Just $199


 

 

The Factsheets: Change Management
Each of the 12 prime disciplines is condensed into a useful two page reference 'crib' sheet. The sample 'change management' factsheet below demonstrates the quality of these:

Typical Page

Typical Page

 

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