| A detailed introductory guide designed for both beginners and more established practitioners. |
| A compreheneive presentation on ITIL and ITSM: Describing what, why and how. |
| Each of the 12 prime disciplines condensed into a useful two page reference 'crib' sheet. |
| An excellent Excel based kit to help you assess and measure your own compliance position. |
| Materials to help interpret the compliance assessment and thus identify which areas require improvement. |
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A comprehensive kit comprising an introductory guide, an Excel audit/review kit, a management presentation and the ITIL Factsheets
Limited Offer:
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The ITIL Toolkit can be purchased online from our secure server, and downloaded directly to your own computer.
It includes everything described on this website: the introductory guide, an Excel based audit/review kit, the ITIL management presentation, the rationale template and the ITIL Factsheets
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