ITIL  Toolkit
This kit is independent. For official information please refer to the OGC.

An Introduction to ITIL
A detailed introductory guide designed for both beginners and more established practitioners.
A Management Presentation
A compreheneive presentation on ITIL and ITSM: Describing what, why and how.
The ITIL Factsheets
Each of the 12 prime disciplines condensed into a useful two page reference 'crib' sheet.
Assessment Questionnaires
An excellent Excel based kit to help you assess and measure your own compliance position.
Rationale Presentation Template and Docs
Materials to help interpret the compliance assessment and thus identify which areas require improvement.

The ITIL ® Toolkit

A comprehensive kit comprising an introductory guide, an Excel audit/review kit, a management presentation and the ITIL Factsheets

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Just $199



ITIL offers a consistent and comprehensive approach to ITSM ITIL ®, is essentially a cohesive set of best practice documention materials for ITSM (Information Technology Service Management). Although by necessity it is complex, implementation (or simply training) need NOT be an intimidating prospect.

The ITIL Toolkit was created to help guide you. Through a range of items, it simplifies, explains and helps you manage the ITIL process.

A whole series of materials introduce and take you through each issue and aspect. Guides, presentations, questionnaires, crib sheets: all created by acknowledged exponents of ITSM, and all created specifically to help you understand ITIL® and progress. It includes the following items:

This is an outstanding introductory guide and reference for the IT Infrastructure Library, specifically produced to help you grasp all the fundamentals. Indeed, it is also intended to help jump start your efforts to acheive certification via the Foundation examination! It covers the history, implementation, the processes, the overall model and much more.
Introductory Guide Sample Pages

This comprehensive PowerPoint presentation is designed specifically to introduce executives and management to the IT Infractsructure Library (ITIL), its concepts and its demands. It embraces aspects such as the framework, processes, certification, and so on.
Sample Foils From The Presentation

The 12 major disciplines have been condensed into visibly pleasing and content rich individual 'factsheets', to enable everyday reference and enable re-enforcement of the overall thrust of the framework itself. Each factsheet explains: goals and objectives; activities; costs; results; and benefits.
A Sample Fact Sheet

This excellent Excel based kit is intended to help you to establish your own compliance position against the framework... basically, to help you measure how you compare against best practice for information technology service management.
Compliance Kit Sample Snapshots

This comprises two items: (a) an explanation of the scoring system used in the assessment (b) a template for a PowerPoint presentation to enable you to more easily present the results of the assessment to management and others.
Rationale & Compliance Sample Pages/Foils

You can now obtain all the items desribed on this website and download them to your computer for only $199. Simply navigate to our secure purchase page below:

ITIL Toolkit Purchase

ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the OGC
(Office of Government Commerce) and is Registered in the U.S. Patent and Trademark Office.